Contact

NASTYGEM.INFO@GMAIL.COM

is our ONLY customer service email. Any other email addresses are not used for customer service & are not monitored. 

CUSTOMER SERVICE HOURS:

SUNDAY - THURSDAY 

12PM to 12AM (EST)

(Production, processing, & shipping continues Friday & Saturday, but customer service does not!)

AVERAGE RESPONSE TIME 2-3 BUSINESS DAYS. 

 

Please note:

NASTYGEM customer service email is officially operated again by the store owner TORI T! My dear friend Xzander was NG’s customer service rep from 2020 until April 22nd 2022! 

Nastygem is officially once again 100% one women owned & operated. Email, production, order processing, as well as anything & everything else that encompasses a business is handled by one person! Please keep this in mind when ordering, as well as when emailing me!

 

Your support, patience, & kindness is always appreciated & valued! Thank you very much! <3

Much love,

-Tori T